Member Services

TPA Benefits connects employers and employees to each other and to their benefits administrator via the Internet. We eliminate the time-consuming processes that drain the productivity from employers' HR Departments. With the TPA Benefits suite of solutions, HR professionals can avoid cumbersome paper enrollments, trading voice-mail messages with their benefits administrators, and maintaining and updating endless stacks of benefits and company related hard copy documents. In the end, TPA Benefits solutions reduce administrative costs and enhance workforce productivity.

• Provider Search
• Allows users to search for healthcare providers in PPO networks nationwide
• Claim Messages
• Summary Plan Description
• Plan Document
• Downloadable Forms/Files
• Makes it easy for members and employers to access the forms they need electronically, saving telephone and mail time
• Research Diagnoses Information
• Research Drug Information
• Custom Reports
• Claim Notification
• ID Card Request
• Order mail order prescriptions on-line
• Allows online members to purchase additional medical products and services
• Eligibility
• Reduces the workload of human resources professionals by managing member eligibility records
• Online Enrollment (administration)
• Online Open Enrollment (member)
• View Prescription Card Information
• View Claim Information and History
• Enable employees to view their own claims activity
• Free your HR personnel to carry-on HR activities
• Access to Content Consumer Websites
• Shortcut Features/Tools
• Document Management
• Eliminate outdated, hard copy forms and documents
• Reduce the cost of printing, copying and assembling
• Avoid labor-intensive distribution practices
• Branding
• Determine the look and feel of your own site
• Keep your name and branding initiatives at the forefront